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Hairdressers client from hell


Are you your hairdressers client from hell?

Every hairdresser has one or two (or more) clients from hell. We may all talk about them in the back room, but you may not always hear about them . . . because you may be one of them! So how do you know you are a hairdressers client from hell? You may not even realize it, so here are some reasons you could be the client from hell for your hairdresser.

“Hairdressers Clients From Hell”Some of my clients from hell not only don’t realize they are the client from hell, but they think that we are best buds! Being that they think I am their BFF, they tell me stories that are sometimes way too personal for me to know as their hairdresser. One way to stop annoying your hairdresser is to keep the relationship professional. Yes, you tell your hairdresser everything. Yes, gossip goes around the salon. And yes, your hairdresser is so friendly, always offering advice, etc. But, what you don’t realize is your hairdresser still considers you a ‘client’ and has a professional relationship with you as a service provider.

Go ahead and gossip about who Jennifer Aniston is dating or even about your annoying co-worker, but try and refrain from using your hairdresser as a psychiatrist or getting too nitty-gritty about your, ahem ‘personal’ life.

You could be thinking your hairdresser is the one from hell if you haven’t had a good haircut or hair color from her for quite awhile. But you are equally at fault for this one if that’s what you’re thinking. Sometimes the hairstyle you are trying to convey to your hairdresser is not what he/she is able to do for you.

After the second or third appointment where this has happened, it’s time to say sayonara, yet some clients stick around even after this expiration date. On one or two occasions, I’ve actually had to tell clients to see another hairdresser because things just ‘weren’t working out’.

The serial cheater is another hairdressers client from hell. If you are a client who often bounces around from hairdresser to hairdresser and back again, you are a client from hell! I’ve seen this more times than I’d like to recall. A client will visit me once, twice, maybe even three times and then I don’t see her again for another several months to a year.

When I do see her again, her hair is in shambles and she wants me to ‘fix’ what she has, a) either done at home or b) had done by another ‘less expensive’ hairdresser. Please realize that these are not easy hair issues to undo, so don’t do this to your hairdresser!

The majority of you are probably wonderful clients; caring, considerate, always on time and great tippers. However, if you are a client from hell, please know that you will be gossiped about in the back room and when your hairdresser catches your name on her books, it will be met with the occasional eye roll.

Speaking of hairdressers, my friend recently opened a salon and she wanted to make sure she got the best deal possible on her companies energy bills. She went through a comparison website such as Usave. She is so glad she did, she got a wonderful quote because of it. If you’re interested, the deals are over at this website.


  1. Thank you for your marvelous feedback! If you enjoyed this article, don’t miss Salon Etiquette Tips. It shares wonderful, insider tips how to handle those uncomfortable situations at the hair salon.

    Have a great hair day!

    Comment by Michelle Skye — August 18, 2012 @ 2:05 pm

  2. This article is so spot on! You sum it up perfectly by saying that the relationship should always stay at a professional level. When the conversation strays from professionalism in content OR respect, the situation heads downhill – fast! // a place for beauty pros to anonymously vent about “Clients from Hell” :)

    Comment by Disgruntled Nail Tech — July 21, 2012 @ 7:08 pm

  3. Some clients are easier to work with than others. I remember having a client named Liz for years. She would come in to see me every other day to have her hair styled, and every time she would say that something was not right. The shampoo smelled funny, or the products seemed different. She was a difficult client, but she was my difficult client.

    Sometimes the people who make our lives harder are those who make us appreciate the people who make our lives easier.

    Comment by Michelle Skye — February 18, 2012 @ 9:49 pm

  4. Hmmmmm, sounds like Debbie is one of those prima donna clients from hell!

    Comment by Glad I'm not Debbies Hairdresser — February 16, 2012 @ 9:11 pm

  5. Horrible article. So- hairdressers are in the back room gossiping about clients, or admittedly rolling their eyes when they find someone’s name on their books… maybe this is just a sampling of the behaviours that keep cosmetologists esteemed in a somewhat lower tier of society.
    If this is what happens at your work, and you are not a party to it, maybe you should work your way up into a classier setting.
    And BAM if by kissing their butt, you mean being nice, not using foul language, not smoking before seeing your clients, and not talking to the next hairdresser about your adventures of the previous evening, or your current live-in boyfriend, then yes, you need to be fake, and pretend that you have some class. just saying!! But if that is not what you do, then I’m not sure what you are getting written up about. Another thing you may want to check is if you are obnoxious or rude. Those are other irritating personalities that would cause me to want to report someone.

    Comment by Debbie — May 16, 2011 @ 5:10 am

  6. I seem to be the hairstylist from hell lately. 98% of my clients like me, but every once I get a complaint which gets me written up. Right now I’m stuck at a chain salon, so write ups are like strikes in baseball. 3 and you’re out.why is it, that it’s soooo easy to get a complaint, when all I do is try my best to make sure they’re happy? Am I too much of a pushover? Do I need to be fake with my clients and kiss more butt?

    Comment by BAM — May 5, 2010 @ 7:16 pm

  7. your blog about the client from hell is hillarious!!!Haven’t we had one tooooo many of them. I love my job and i really do love my customers except those few hellish ones. I had a customer who LOVED her haircut and color came back a few times; loving it each time.Then she has failed to show up for her last 3 appts. after confirmation calls(her hair takes 2 hours; cut color and style;very long high-lift blonde)the last time she didn’t show up was CHRISTMAS EVE….yes christmas eve and then got soooo annoyed when i had to cancel her appt. 2 weeks later because i had to stay home and take care of my son who was home from school sick!!!!! UGH!!!! Hellish clients..gotta luv ’em!!! :)

    Comment by susan — January 19, 2010 @ 11:27 pm

  8. I agree with alot of the client from hell stuff you have been wrighting… but I just wanted to say I was not very impressed by the ‘less expensive’ Hairdresser comment. Where I am from I work in the cheepest salon in town. We are also the busyest and there are many times when I have to fix up a haircut that came from a more expensive salon. Just want other people to know that we all get the same training, its just what you do with it and if you go out and take classes to improve your skills that counts.

    Comment by Cyndi — October 27, 2009 @ 10:37 am

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